In case of loss

Report a claim

What has happened?

Notify the claim in If Login or online. Naturally you can also call us and tell what happened.

To report a claim or to find information on what to do in case of an insured event, choose the line of business above and the country according to your Company's Policy.

We are processing personal data of our customers in compliance with the applicable insurance and data protection legislation. More information about processing personal data can be found at Handling of personal data and data privacy.

When a loss has occured

The most important feature in an insurance policy is what happens after a loss has occurred. Then you will find out what you get in exchange for your insurance premiums.

Every claim has the potential to impact the day-to-day operations of your business. Therefore at If we focus on pro-actively processing all claims as quickly and efficiently as possible.

The way our claims handling works

  • We handle more than half of the claims within 24 hours. In case of a large claim, we will be at a Nordic loss site within three hours, and outside Nordic countries within three days.
  • We handle more than 1,4 million claims every year, so we have the best partner network of the Nordic insurance market.
  • Our partner network is not limited solely to the Nordic area; we provide international services in more than 170 countries.
  • You will get your own claims contact person, who will take care of you all the way. We will keep you updated throughout the process. You can relax and concentrate on your business.