David Prins, Return Handling Expert & Non-Conformity Expert with Transportation Claims, at Wärtsilä Global Logistics Services states, “If Login is user-friendly, convenient, and I am very happy about having a single location which stores all the documents.
I have a total overview of all ongoing claims, rather than having to go through separate documents when handling a claim. The alerts are also a very good feature, I appreciate that the link in the email will take me directly to the claim in question, which makes working with If Login very easy. Overall, my experience has been very good.”
Client needs drive development
The demand for digital capabilities, and all the requirements relating to If Login development work, comes from our clients. According to Anne Ramsby, Head of Industrial Sales in Denmark at If, ‘We start to see in tender material from Global clients the request for ‘digital preparedness’ where communication around claims is one of the important parameters in their request. To meet their requests, we actively work on our solution and are committed to If Login’s competitiveness in the marketplace.”
Carl-Johan Björkgren, Development Manager at If, “Going forward, Motor and Employee Benefits claims will also be added to the service, offering similar digital capabilities for more claim types. Future development work includes adjustments to claims reporting, based on feedback received from both If employees and clients. When clients and brokers have a need for claim statistics, If Login aims to be the primary channel to find the information.”
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