The insurance policy may include a cover for luggage, please check the policy from your employer.

Luggage means personal property that you have with you during the journey. This includes employer property intended for your use and property borrowed or rented by you before the journey.

In case of a luggage incident:

  • If there has been a crime, report the case to the police and ask for a copy of the report for yourself
  • Report any goods lost, damaged or delayed during transport to the carrier
  • Keep the purchase receipts if you need to buy necessities.
  • Claim for indemnity from us.

Below you will find advice to different situations.