A desirable service experience
If launched this fall (2017) its new self-service portal for large corporate clients and brokers.
"The requirements for a self-service system for large corporations is complex as it must take into account many different users with different needs and access to information. We must provide a system that can differ amongst the users on many access levels, but still be easy to understand and use. I think we have succeeded in this", Technology Leader Anastasija
The New If Login contains all needed policy documents, invoices with payment status, overview of master programmes, reports and several notification possibilities – and more will come such as our library service, enhanced information of If's international network, and new risk management tools.
The vision is 'a desirable service experience'. "This means the users should not log in simply because they have to find some important document. Our services must be interesting, valuable and even fun to use", shares Project Manager Kristofer Palm.
Head of Marketing and Business Development