Business travel is on the rise, and companies face the challenges of increasing travel costs, ensuring employee well-being, and meeting sustainability goals. By utilising technology, prioritising health, and effectively managing risks, businesses can better prepare for potential losses, accidents, or incidents.
The business travel landscape is evolving rapidly, influenced by global events, regulatory changes, sustainability initiatives, and technological advancements. These diverse transformations require organisations to reassess their travel risk management frameworks, ensuring that employee safety measures are robust, adaptive, and aligned with regulatory and risk management standards.
When managing travellers and their safety, employers have a legal and ethical duty to identify and assess the risks and hazards employees may face during their journeys. Companies are required to establish various measures and strategies, as well as practical guidelines, to mitigate potential risks and their impacts. Planning and implementing necessary services are essential for managing any incidents, accidents, or illnesses that may arise during business travel. This principle extends to travel safety management, where action and recovery plans are formulated for emergencies.
It is crucial for companies to foster a proactive safety culture, which includes business travel. Adherence to the safety protocols should remain consistent and adapt accordingly, whether employees are traveling or working onsite.
The COVID-19 pandemic, ongoing conflicts such as the war in Ukraine, and environmental crises have profoundly changed global mobility, compelling organisations to prioritise safety, adaptability, and sustainability. Moreover, the rise in remote work has shifted traditional travel patterns, promoting more flexible working arrangements and locations.
In response to these dynamic conditions, the demand for robust and adaptable travel-related services for globally mobile employees is at an all-time high. The increase in extreme weather events, such as hurricanes and wildfires, driven by climate change, also necessitates effective crisis management and adaptable travel policies.
This report seeks to provide insights into the significant shifts in both Nordic and global travel dynamics, including tightened travel regulations, expanded sustainability policies, and a broader commitment to Duty of Care—encompassing mental health support and digital security for travelling employees. Geopolitical tensions, along with increased sensitivity to social and cultural issues, are driving critical updates to existing travel policies.
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Business travel continues to be a regular part of working life, with employees commonly travelling as a necessity in their day-to-day roles. For this reason, employers must carefully evaluate the potential risks associated with business travel, including health, safety, and security concerns, to ensure comprehensive risk mitigation strategies are in place.
Our report assesses the current state of business travel within the Nordics and globally, addressing evolving responsibilities and the need to maintain and update travel risk management strategies and insurance models. By consolidating analyses of real-world claims data, expert insights from insurance and risk management professionals, clients, and a global network of partners, we provide actionable recommendations to meet the diverse needs of employers and their travelling employees.