If’s travel care service

person at airplane.

With If's own travel care service you will receive assistance through a single point of contact, both on business travel and expatriation. If’s travel care will assist you in matters related to health, safety, and wellbeing.

As the service is fully managed by If, we can further streamline operations, enhance the customer experience, and improve cost efficiency. You will receive assistance from If’s travel care around the clock in at least five languages: Finnish, English, Swedish, Norwegian, and Danish.

Expanded medical provider network

As part of the renewal, coordination of the medical provider network will be transferred to Euro-Center, one of the world’s leading providers of medical assistance, travel care, and insurance claims handling.

Service quality will improve as the network grows more than threefold – Euro-Center’s global network of over 80,000 providers enables fast, high-quality, and cost-efficient care locally almost anywhere in the world.

Contact details

If’s travel care is available 24/7 through a single centralized contact channel.

Mobile insurance cards

With the mobile insurance card, you can check the insurance contact details and the policy number.

If you do not yet have a mobile card, you can order a download link by emailing iftravel@if.fi. Your employer may also share the link via your company's intranet or by email to you. Sending the link by email is recommended, especially for groups of named insured persons.

Seeking care

If’s travel care is the first point of contact for you in matters such as arranging appointments, payment guarantees, choosing a medical facility, or organizing hospital care. If’s travel care ensures that you receive the right treatment and can recover safely. For self-paid expenses, such as medicines or non-urgent treatment, claims can be submitted at www.if.fi/travel. Claim submissions for luggage as well as travel delays and cancellations are also made via the same website.

Expatriates in the United States

Employees on long-term expatriation in the United States are United Healthcare (UHC) members. UHC insurance cards are delivered through our partner Euro-Center.

Any questions?

If you have any questions, please contact us at employee.benefits@if.fi.