Trust is If’s backbone, and a core value that characterizes the work culture throughout the whole organization. To Ross it’s clear that this gains a feeling of ownership and a stronger motivation to succeed, as an individual and as a team.
- I’m very proud of the openness and trust that we have in our team. We have great people here. That’s the starting point. Next step is to enable them with all the basics, motivate them and set them off. This is the recipe to get wonderful things done.
When a step backwards can be the way forward
To try, test and sometimes fail and restart is part of the agile way of working. It’s about exploring the best way forward and achieving the best results possible.
- When a team member comes to me with a problem, I drop everything else to help finding a way forward, Ross says. That is my top priority as a leader. With that said, I take a pragmatic approach in those situations. This is where we are – what’s the best we can do? Whatever goes wrong, it’s an opportunity to learn and improve for the future.
When Ross is asked what motivates him most in his work, the answer comes immediately:
- In my role, the biggest satisfaction comes from seeing team members develop themselves, exceed in their roles and truly enjoy the work they do.