Interview with Muzafar Ali, Head of CustomerCentre Outbound.
In the Buddy Program, we establish a mentoring relationship between an experienced and a new employee. The mentor is there for the new employee to ask questions. The purpose is to make sure that all our new employees feel safe and included from the very beginning at If,’ Muzafar Ali continues.
In 2018, pilot programmes in Finland and Denmark were completed with great feedback from mentors and mentees, as well as their managers. The Buddy Program has been making a difference for If’s new employees, and at the same time providing development opportunities for existing employees.
The ambassadorship and the Buddy Program are examples of If’s activities to promote diversity and inclusion. The goal is that these will continue to spread in the organisation.
‘Focus on diversity contributes to making If a workplace where everybody respects each other no matter their religion, age, gender or sexuality. It contributes to an open company culture and expands people’s perspectives,’ says Muzafar Ali.