Questions & Answers about If Login

Here you can find the answers to most commonly asked questions from our clients and the brokers.

​What is the difference between the New If Login and If Login (Classic version)?

The New If Login is a new self-service system taken to use in June 2017. It will replace the old version of If Login, also called If Login (Classic version).

Can I continue to use If Login (Classic version)?

If Login (Classic version) is closing on 23 November at EET and until November 27, you will not be able to use If Login at all due to maintenance.

27 Novemeber you will receive a welcome email with your new user credentials and information about “The New If Login”.

Please finalize all drafts of claim or policy notifications in If Login (Classic version) before 23 November (23:00 EET).

Can I use my user-id from If Login (Classic version) in the New If Login?

No. You need a new account.

How do I get an account to the New If Login?

Active If Login (Classic version) users will automatically get new account credentials in the Welcome email 2017-11-27.

If you have no account at all or did not get any Welcome email, please contact any user in your own organization that has User Management Rights to the New If Login or contact your client team at If.

I have received a Welcome email from New If Login but did not create a password in time. What do I need to do?

Browse to https://login.if-insurance.com click the link Forgot password and then follow the instructions.

I have forgotten my password, what do I need to do?

Browse to https://login.if-insurance.com click the link Forgot password and then follow the instructions.

I have changed my e-mail address, what do I need to do?

Please contact us.

Denmark: industri@if.dk
Finland: industrial.client-service@if.fi
Norway: industri@if.no
Sweden: industri@if.se
Other countries: industri@if.se

Or contact your client team at If.

I cannot find my posted notifications and messages from If Login (Classic version) in the New If Login.

All your notifications will be copied to the New If Login during 2017.

Does If Login replace my contact with If personnel?

If Login is a support tool for the administrative routines regarding insurances. Our client teams are also available for you to help with insurance, claims and risk management issues. You are most welcome to contact us the way you prefer and are used to.

Is If Login safe?

Yes, personal user IDs and passwords complemented by SSL guarantee the safety. Also tailored user profiles ensure users see exactly the information they need and are entitled to see.​