Instructions in case of loss
Corporate Travel Insurance, Finland
Content 1
In the Americas
Global Medical Management Inc.
If you are in the United States of America, Canada or South America, our co-operation partner Global Medical Management Inc. is at your service. You will be able to talk to a nurse on the phone. By calling Global before consulting a physician you will be referred to one of the physicians belonging to gmmi's co-operation network, who will then invoice us directly.
TELEPHONE1 800 694 9483 (USA)
TELEPHONE (from abroad)+1 954 370 6404
ADDRESSGMMI, Inc.
1300 Concord Terrace, Suite 300
Sunrise, Florida 33323
USA
OPENING HOURSGlobal is on duty 24 hours a day in case of emergencies.
E-MAILcustomerservice@gmmusa.com
Content 2
Elsewhere in the world
CLAIMS SERVICE :
Tel. +358 10 514 5825
Fax +358 10 514 5842
PROPERTY CLAIMS:
Tel. +358 10 514 5528. (8.00 am to 4.00 pm, GMT +2)
GROUP E-MAILtravel.claims@if.fi
Content 3
In case of emergency
In serious cases where a physician finds special treatment or repatriation necessary, you can also contact SOS International in Copenhagen.
TELEPHONE+45 38 48 89 77
TELEFAX+45 70 10 50 56
E-MAILsos@sos.dk
Accident or sickness
Instructions in case of accident or sickness
- Visit the nearest physician and pay the medical and other expenses yourself if the service provider will not bill us directly.
- Claim for indemnity from us.
- In most cases, you will have to buy medicine yourself from a pharmacy. Claim for indemnity from us.
Payment quarantee
Instructions regarding payment quarantee in case of loss
- Fax, or ask the physician to fax, a medical certificate, treatment proposal and cost estimate for the handling of the payment guarantee if the case involves expensive treatments or hospitalisation.
Curtailment of journey / repatriation
Instructions regarding a curtailment of the journey or repatriation
- Contact us or SOS International (Tel. +45 38 48 89 77, Fax +45 70 10 50 56) if the physician is of the opinion that you need special transportation.
Death
Instructions in the event of death
- Report the death to the nearest representation of your home country. In Finland, the Ministry of Foreign Affairs will handle the practical arrangements related to the repatriation of the deceased.
Baggage damage
Instructions in case of baggage damage
- Report the case to the police and ask for a copy of the report for yourself if you fall victim to a crime.
- Report any goods lost during transport to the carrier.
- Keep the purchase receipts if you have to buy necessities.
- Claim for indemnity from us.
Liability or legal expenses
Instructions regarding liability or legal expenses loss
- Contact us immediately after loss or damage. Any agreement you may have made on the indemnification of the loss or damage is not binding to the Insurance company.
