Claiming for Indemnity

Corporate Travel Insurance, Finland

You can claim for indemnity for medical or other expenses you have paid for by filling in an on-line claim form. The claim must be made within one year from the date of accident, first visit to a doctor, disappearance of baggage etc.

Claim form

Fill in a separate claim form for each family member and insured event.

Attaching documents to your claim

Online claim form

When claiming for indemnity of personal claim using online claim form you do not have to send any documents. If we need further information e.g. receipts or sign a letter of authority for Finnish Sickness Insurance Act we will contact you. For claiming for indemnity of baggage claims the original documents must be sent to us.

Printable (paper) claim form

If you claim for indemnity using the paper claim form you have to attach the following documents to your claim in cases listed below:

Minor accident or sickness

Attach the following documents to your claim in case of minor accident or sickness

Original receipts or copies of medical expenses
Original receipts of medicines, and prescriptions or copies of these

Severe accident or sickness

Attach the following documents to your claim in case of severe accident or sickness

Medical certificate (in Finland, Form E in case of accident, and Form B in case of sickness)
Original receipts or invoices of medical expenses
Report of an offence if the accident involves a crime

Dental care

Attach the following documents to your claim if it is regarding dental care

Original receipts, or invoices of medical expenses
Dentist's statement of dental care already performed, or treatment proposal, and a cost estimate of necessary treatment

Eye glasses

Attach the following documents to your claim if it is regarding eye glasses

The original receipt of new eye glasses
In the Assignment Insurance, the prescription for both old and new eye glasses if eyesight has changed during the assignment

Cancellation of journey

Attach the following documents in case of a cancellation of the journey

Medical certificate indicating the reason for the cancellation
A certificate of the travel expenses compensated by the tour operator
Tickets and a receipt of the tickets, and a statement by the tour operator in case compensation has not been paid
Extract from the population register to clarify the family connection, if the cancellation results from the sickness, accident or death of a close relative

Curtailment of journey

Attach the following documents in case of a curtailment of the journey

Certificate of the reason for the curtailment
Original receipts of extraordinary travel and accommodation expenses
Account of expenses complying with the original plan
Extract from the population register to clarify the family connection, if the interruption results from the sickness, accident or death of a close relative

Death caused by accident

Attach the following documents if there is a death caused by an accident

Extracts from the population register with respect to beneficiaries
Death certificate
Beneficiaries' personal details (date of birth and identity code, or date of birth, address, and bank account details

Baggage

Attach the following documents if the claim is regarding the baggage

Report of an offence if the case involves a crime
Certificate issued by the carrier (for example a PIR report)
Original purchase receipt, guarantee certificate, repair bill or other such account of the amount of loss

Liability insurance and legal expenses insurance relating to travel

Attach the following documents in connection to liability insurance and legal expenses insurance relating to travel

Names and addresses of possible witnesses
Possible report of a police investigation performed
The claim presented
Repair bill or receipt of the amount of loss

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